Frequently asked questions
Discover quick answers about Bamboo Stickers' eco-friendly products, ordering process, and shipping details.
1. How do I place a custom sticker order?
To place a custom sticker order, simply go to the Custom Stickers tab. Choose the size, quantity and upload your artwork. If you have any comments or anything special, please let us know.
2. What file formats do you accept for custom sticker designs?
We accept a variety of file formats for custom sticker designs, including jpeg and png format at a quality of at least 300 DPI.
3. What is the turnaround time for custom sticker orders?
The turnaround time for custom sticker orders depends on several factors, including the complexity of the design and the quantity ordered. Typically, orders are processed and shipped within 7-14 business days. For rush orders or specific deadlines, please contact us to discuss expedited options.
4. Can I order a sample of my custom sticker before placing a full order?
Yes, we offer the option to order a sample of your custom sticker before placing a full order. This allows you to review the quality and appearance of the sticker and make any necessary adjustments before proceeding with a larger order. Please contact us for more information on ordering samples.
5. Are your stickers waterproof and weather-resistant?
Yes, our stickers are designed to be durable and long-lasting. They are water-resistant and ensure that your designs remain vibrant and intact even in the dishwasher!
6. What materials are used to make your stickers?
Our stickers are made from high-quality materials, including eco-friendly bamboo. We prioritize sustainability and environmental responsibility in our manufacturing processes, ensuring that our stickers are both beautiful and eco-friendly.
7. Do you offer bulk discounts for large orders?
Yes, we offer bulk discounts for large orders. The discount amount varies depending on the quantity ordered and other factors. This you will find on our Custom Sticker tab.
8. What is your return policy for custom stickers?
We take pride in the quality of our custom stickers and strive for 100% customer satisfaction. If you are not completely satisfied with your order, please contact us within 14 days of receiving your stickers, and we will work with you to resolve any issues.
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We would love for you to explore our wide selection of products and find something you love. Come shop with us and discover the perfect bamboo sticker for you!